FAQ

What is therapy like?

Therapy looks different for every person, but you can generally expect to discuss your reasons for seeking therapy, your history relevant to your current concerns, relationships and events in your current life, and any new relevant information that occurs while in therapy. The pace and frequency of therapy will be decided on between you and your therapist. Attending sessions weekly or bi-weekly is most common. The length of therapy can also vary person to person. Therapy may be short term to address specific issues or long term in order to change relationship patterns, heal trauma, or work on broader goals.

Therapy goals will be decided on in a collaborative process between client and therapist. Your therapist's job is not to simply tell you what to do. Rather, your therapist is there to support you in developing insights and uncovering barriers to achieving your goals. The more you participate and put into therapy, the more you will get out of it. Your therapist may at times provide suggestions for work to do outside of session, this may be something specific to think about, a book to read, trying something new, etc. You are encouraged to ask your therapist questions about your treatment and to be open about any concerns you have.

What is Headway?

Headway is a company that connects clients with therapists that accept their insurance. Headway takes care of therapist credentialing, client verification of benefits, and insurance billing. This allows therapists to focus on the work they do best, working with clients, and leave the insurance logistics to Headway. Headway is passionate about helping clients find the help they are seeking while utilizing their insurance benefits.

When working with a therapist through Headway, you will complete your intake through the Headway website. Headway will let you know your expected copay and file your insurance after therapy sessions. Headway is free, HIPPA compliant, and confidential.

Is therapy confidential?

In general, the law protects the confidentiality of all communication between a client and therapist. No information is disclosed without prior written permission from the client.

However, there are some exceptions required by law to this rule. Exceptions include:

Suspected child abuse, dependent adult, or elder abuse. The therapist is required to report this to the appropriate authorities immediately.
If a client is threatening serious bodily harm to another person.
If a client intends to harm themselves. The therapist will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.
Some court related issues.
Abuse from another mental health professional.